Please use this identifier to cite or link to this item: http://thuvien.kontum.udn.vn:81/thuvienso/handle/123456789/1536
Title: Customer relationship management
Authors: V. Kumar
Werner Reinartz
Keywords: Tiếng anh
Management
Customer relationship
Issue Date: 2018
Abstract: CRM: Conceptual Foundation; Strategic CRM; Analytical CRM;...
URI: http://thuvien.kontum.udn.vn:81/thuvienso/handle/123456789/1536
ISBN: 978-3-662-55381-7
978-3-662-55380-0
Appears in Collections:Ebook giáo trình

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