
Please use this identifier to cite or link to this item:
http://thuvien.kontum.udn.vn:81/thuvienso/handle/123456789/1536
Title: | Customer relationship management |
Authors: | V. Kumar Werner Reinartz |
Keywords: | Tiếng anh Management Customer relationship |
Issue Date: | 2018 |
Abstract: | CRM: Conceptual Foundation; Strategic CRM; Analytical CRM;... |
URI: | http://thuvien.kontum.udn.vn:81/thuvienso/handle/123456789/1536 |
ISBN: | 978-3-662-55381-7 978-3-662-55380-0 |
Appears in Collections: | Ebook giáo trình |
Files in This Item:
File | Description | Size | Format | |
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2018_Book_CustomerRelationshipManagement.pdf | 6.19 MB | Adobe PDF | ![]() Sign in to read |
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