Please use this identifier to cite or link to this item:
http://thuvien.kontum.udn.vn:81/thuvienso/handle/123456789/1546| Title: | Managing customer experience and relationships |
| Authors: | Don Peppers Martha Rogers |
| Keywords: | Tiếng anh Customer Relationships |
| Issue Date: | 2017 |
| Abstract: | Principles of managing customer experience and relationships; IDIC implementation process: A Model for managing customer relationships and improving customer experiences;... |
| URI: | http://thuvien.kontum.udn.vn:81/thuvienso/handle/123456789/1546 |
| ISBN: | 978-1-119-23982-6 978-1-119-23983-3 |
| Appears in Collections: | Ebook giáo trình |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Managing Customer Experience and Relationships A Strategic Framework by Don Peppers, Martha Rogers (z-lib.org).pdf | 9.46 MB | Adobe PDF |  Sign in to read |
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