Please use this identifier to cite or link to this item:
http://thuvien.kontum.udn.vn:81/thuvienso/handle/123456789/1546Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Don Peppers | - |
| dc.contributor.author | Martha Rogers | - |
| dc.date.accessioned | 2025-04-04T09:31:58Z | - |
| dc.date.available | 2025-04-04T09:31:58Z | - |
| dc.date.issued | 2017 | - |
| dc.identifier.isbn | 978-1-119-23982-6 | - |
| dc.identifier.isbn | 978-1-119-23983-3 | - |
| dc.identifier.uri | http://thuvien.kontum.udn.vn:81/thuvienso/handle/123456789/1546 | - |
| dc.description.abstract | Principles of managing customer experience and relationships; IDIC implementation process: A Model for managing customer relationships and improving customer experiences;... | en_US |
| dc.description.tableofcontents | Principles of managing customer experience and relationships; IDIC implementation process: A Model for managing customer relationships and improving customer experiences;... | en_US |
| dc.language.iso | vi | en_US |
| dc.subject | Tiếng anh | en_US |
| dc.subject | Customer | en_US |
| dc.subject | Relationships | en_US |
| dc.title | Managing customer experience and relationships | en_US |
| dc.type | Book | en_US |
| Appears in Collections: | Ebook giáo trình | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Managing Customer Experience and Relationships A Strategic Framework by Don Peppers, Martha Rogers (z-lib.org).pdf | 9.46 MB | Adobe PDF |  Sign in to read |
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